FAQs — Sumer

Are Sumer products made of genuine leather?

Yes, all Sumer products are made of 100% genuine calf leather — not artificial leather, PU leather, or leather substitute. Sumer believes that genuine leather is more durable, elegant, and valuable in the long run, so it does not compromise on this standard in any product.

Are Sumer bags suitable for travel and airports?

Yes, Sumer offers a 5-piece genuine leather travel set that includes a large bag, a medium bag, a carry-on bag suitable for flights, a duffel bag, and a handbag. Available in several colors and suitable for airports, long and short trips.

Is there shipping within Saudi Arabia? And how long does it take?

Yes, Sumer provides fast shipping to all regions of the Kingdom of Saudi Arabia, including Riyadh, Jeddah, the Eastern Province, Mecca, Taif, Medina, and all cities and governorates. It is advisable to contact via WhatsApp to confirm the delivery time.

Are Sumer products suitable for daily use?

Yes, Sumer bags are designed to withstand intensive daily use — genuine calf leather is one of the most resistant types of leather to friction and heat. Genuine leather does not peel and develops a unique character over time.

Can Sumer products be given as gifts?

Yes, Sumer is perfect for gifts. Every order arrives in multi-layered luxury packaging with an elegant box and a brand card, making the unboxing experience special and suitable for gifts and occasions.

What is Sumer's exchange and return policy?

Sumer allows exchange or return within 3 days from the date of receipt, provided that the product is intact and in its original condition. International orders are excluded from the exchange and return policy.

What distinguishes Sumer from other bag stores?

Sumer is distinguished by the use of 100% genuine calf leather, an authentic Saudi identity, limited editions, luxurious packaging, with designs inspired by the ancient Sumerian civilization.

Does Sumer ship outside Saudi Arabia?

Yes, Sumer accepts international orders and serves Gulf customers through its official accounts.